Security and Compliance

A compliance program in any industry provides you with goals and standards to work toward. Keeping customers' data secure is a core part of our security and privacy program. Our key certifications and attestations reflect this in how we design our products, the operational security practices we implement, and the layers of protection we provide.

Certifications

SOC 2 Type II certified

SOC 2 Type II certification is a key part of Outplay's commitment to its existing and future customers - allowing them to be confident about the security of their data.

ISO 27001

ISO 27001 is one of the most widely recognized and internationally accepted information security standards. ISO 27001 certification means that we have taken effective steps to protect the confidentiality and the integrity of our current and future customer’s data - keeping their data safe, secure, and accessible.

It increases our resilience to cyberattacks, strengthens our ability to adapt to changes in both the internal and external environment and helps in protecting all forms of data - cloud, digital, or hard copy.

GDPR

EU citizens' personal information and their privacy are protected under the GDPR as a condition of conducting business within EU member states. The compliance of Outplay with these regulations was assessed by a third party.

Network Security

Traffic on our systems is encrypted over SSL/HTTPS. Internal firewalls and access lists are in place to isolate our network.

Logging

An integrated log management system streams logs in real-time over secure channels. We collect everything from application logs to AWS Cloud Trail logs for a complete audit trail of employee and user activity without compromising production systems. We also provide technical support and development teams with access to logs without gaining access to production systems.

Data Security & Data Centers

We keep our systems updated with the latest deployments and patches. Every change to the database is logged. Our systems are periodically backed up and tested.

Also as our primary Infrastructure as a Service (IaaS) provider, Outplay hosts its production infrastructure on Amazon Web Services.

Penetration Testing

To help keep our applications safe and secure, we also perform periodic penetration testing with third-party vendors. These tests are conducted in-depth on the areas of network, server, database.

Restricted Access

We allow access only to key members of Outplay’s team. Password sharing is highly forbidden.

Application level security

Our distributed server architecture ensures that even if one system goes down, the rest of the environment stays secure. Database instances are separated from application servers.

System Status

The status of Outplay’s portal is available publicly. Outplay’s dev-ops team also monitors the uptime continuously.

Frequently Asked Questions

1.

What is SOC 2

2.

Why SOC 2

3.

Can you customize your service's privacy settings?

4.

Do we have a backup of our data?

5.

How do we make sure your service are always up and reliable?

6.

What does Outplay do with our data?

7.

Will I be updated if there is a change in service which I opted for?

8.

How can I opt out of the service?

Consistently being recognized by G2 as the best

Why 5000+ Salespeople ❤️ Outplay

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Colby Davis
Colby Davis

VP of Sales & Marketing, Employer Advantage

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Director of Growth and Partnerships, Four

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VP of Sales, now CRO, UserVoice

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