SDR Diaries
  •   3 mins

The First 30 Days: How to guide new SDRs through their first month on the job

ByMike Piddock

Published July 10, 2023

how to guide new sdr

At Second Voice Pro we hire, train, tool, motivate and manage SDRs on behalf of other companies, so we know a thing or two about making them productive, quickly.

As you’re reading this on the Outplay blog, let’s assume you know how important the right tools and technologies are. So instead, we’re going to talk about running a 30-day SDR training program to make sure those hires know how to get the most out of the technology available.

By employing these strategies, you should be able to increase productivity, improve employee retention, build a stronger commitment from your SDRs, and create a solid grounding for long-term growth. 

Building a Supportive Environment: The Power of First Impressions

First impressions leave a lasting impact, making it essential to establish a supportive and welcoming environment for your newly hired SDRs. Discover the transformative benefits of a buddy program that pairs them with experienced colleagues, providing immediate value and job satisfaction. This initiative not only aids their integration into the company but also nurtures a sense of purpose and confidence. 

Establishing a Solid Foundation: Onboarding, Training & Tools

Synergize the power of onboarding, training, and equipping your SDRs with the necessary tools to establish a strong foundation. Onboarding encompasses more than paperwork; it presents an opportunity to cultivate your company culture. By immersing new hires in your values, vision, and mission, you foster a sense of belonging and alignment. Training empowers SDRs with the skills and knowledge they need to excel, ably supported by the tech resources provided by Outplay of course!

An Interactive Approach to Goal Achievement

Incorporate interactive activities and practical exercises into your training program to foster deep understanding and confidence. Emphasize knowledge sharing, conduct demos, and encourage group discussions to enhance comprehension and collaborative learning. Additionally, assign individual activities that allow SDRs to showcase their capabilities. This interactive approach ensures a well-rounded development experience. 

Encouraging Ownership: Self-Managed Onboarding

Empower your new hires to take ownership and be accountable for their learning journey. By providing clear expectations and promoting a proactive mindset, you create a sense of responsibility. Guided tasks, progress reviews, and reflection sessions enable SDRs to actively manage their own onboarding process, enhancing their long-term commitment to the company. 

Effective Communication: The Key to Sales Success

In the realm of sales, effective communication is paramount. Simplify language to ensure clarity and comprehension, deepening understanding and facilitating knowledge transfer. Encourage the use of plain English to break down complexity, facilitating continuous learning and improved grasp of concepts. Remember, effective communication acts as the bridge to success. 

Catering to Diverse Learning Styles

Embrace a variety of learning styles to cater to the unique preferences of your SDRs. Foster enhanced knowledge retention through inclusive discussions, practical exercises, and interactive activities. By blending different training methods, you optimize learning outcomes and motivate engagement, leading to overall satisfaction. 

Nurturing Alignment: Company Culture & Product Knowledge

To ensure SDR success, it is crucial to foster a deep understanding of your company culture and product offerings. Introduce your new hires to your company's vision, mission, and values, as well as the benefits of utilizing technology. By doing so, you instill confidence and enthusiasm within your SDR team, aligning everyone toward a common purpose and belonging, which ultimately leads to exceptional results. 

If you’d like to see a full timetable of our 30-day SDR training program, you can download it here.